Policy

Due to restricted access to the drivers and garages, INfield Experience access will not be available during the 2021 March NASCAR Race Weekend.

Fans who purchased the INfield Experience for March 2021 will automatically receive a credit for the full amount, plus an additional 20% of the total amount paid for those experiences, in their Phoenix Raceway account. No action is needed to receive this credit. 

Please note that this credit only applies to the March 2021 INfield Experience and your other purchases, such as grandstand tickets, remain on your account unless you opted out of the March 2021 event. The credit can be applied to a future race event in 2022 at a NASCAR-owned track. For additional ticket holder options and more information, please see below. Refund request forms had to be submitted by February 3, 2021. Refund requests for this event are now closed.

FAQS

AT WHAT OTHER TRACKS CAN I USE THE EVENT CREDIT?

INfield ticket holders will receive a credit on their Phoenix Raceway account automatically. No customer action is needed. Ticket holders may use the 120% credit toward a future 2021 or 2022 NASCAR-sanctioned event at any NASCAR-owned track, subject to availability. NASCAR-owned tracks with applicable NASCAR-sanctioned races where event credits may be used include the following:

  • Auto Club Speedway
  • Chicagoland Speedway
  • Darlington Raceway
  • Daytona International Speedway
  • Homestead-Miami Speedway
  • Kansas Speedway
  • Martinsville Speedway
  • Michigan International Speedway
  • Richmond Raceway
  • Talladega Superspeedway
  • Watkins Glen International
WHAT DO I NEED TO DO TO GET AN EVENT CREDIT TOWARDS 2021 OR 2022 EVENTS?
Ticket holders will receive a credit, for the above experiences, in their Phoenix Raceway account automatically. No action is needed to receive the credit. 
CAN I GET A REFUND INSTEAD OF AN EVENT CREDIT?
Yes, as an INfield ticket holder, you have the option to receive a refund for the full purchase amount of your INfield Experience. Refund request forms had to be submitted by February 3, 2021. Refund requests for this event are now closed.

Please note that our team will be in touch as soon as possible regarding your request, but it may take a minimum of 30 days from the original form submission date to process requests.

CAN I USE MY 120% CREDIT TOWARDS MY RENEWAL?
Yes, the credit can be applied to your 2022 Phoenix Raceway renewal. Information on how to apply your credit to your renewal will be provided during the renewal period.
HOW WILL I RECEIVE MY REFUND?
Refunds will be processed back to the credit card used on the original order. Refunds could take a minimum of 30 days to show on your credit card. If tickets were purchased using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
I BOUGHT TICKETS THROUGH ANOTHER SOURCE, CAN I STILL GET AN EVENT CREDIT OR REFUND?
If you purchased tickets through a third party, please reach out to the third party for their refund policy.
WHY HAVEN'T I RECEIVED MY TICKETS?

Phoenix Raceway’s 2021 Spring NASCAR Weekend tickets will be digital, available for download to your mobile device or they can be printed. Camping passes will be mailed early February. For more information on digital tickets please visit phoenixraceway.com/ticketdelivery.