FAQs

To purchase tickets in-person visit the Phoenix Raceway Ticket Office (open Monday-Friday, 8 a.m.-5 p.m. MST, closed holidays) located at 125 S. Avondale Blvd., Suite 200, Avondale, AZ 85323. To purchase tickets over the phone, call the Phoenix Raceway Ticket Office at 866.408.RACE (7223). To buy tickets online, click here.

IS GENERAL ADMISSION SEATING AVAILABLE? WHAT IS HILLSIDE?

Yes! Phoenix Raceway Hillside general admission seating is available Sunday of race weekend. It is recommended that guests who purchase Hillside tickets bring a chair or blanket to sit on, as there are no actual seats on the hill. Entrances for the Hillside are located at Gate 9 and Gate 11. Full-size coolers are allowed on the hill but cannot contain glass containers or alcoholic beverages. Food and portable toilets are located nearby. Hillside tickets may include admission through the reserved grandstand gates (Gates 2-5) for access to the Midway. For accessible seating please call the Phoenix Raceway ticket office at 866.408.RACE (7223) or click here.

The Infield Experience Pass is required for any fan to enter the pit area. Fans with a Desert Diamond Casino Infield Experience Pass have access to the fan side of the garages. You may purchase access to The Infield Experience by calling 866.408.RACE (7223) or by clicking here.

The infield is easily accessible from midway through the Pristine Auction Tunnel of Triumph.

Pit availability depends on the on-track activity schedule. Smoking and alcoholic beverages are prohibited on pit road at all times. Guests must be mindful of security and NASCAR officials while on pit road. The Infield Experience Pass access depends on the specific event weekend.

On Sunday, The Infield Experience allows access to pit road and the area around the Pre-Race Stage. Access to pit road, excluding direct access to the race cars, is allowed up to 1 hour before the start of the race.

NASCAR controls garage access on their race weekends, meaning Phoenix Raceway does not sell garage passes.

Yes! Youth 17& Under are Free in select sections on Friday and Saturday with an adult purchase in select sections and $10 on the Hillside. Youth of all ages need to have a ticket. To learn more about junior pricing on tickets and Infield Experience access or free tickets on Friday & Saturday, call the Phoenix Raceway Ticket Office at 866.408.RACE (7223) or click here.

You will pick up your pass at track. GEICO Gecko Flats will be at Entry G and GEICO Gecko Dunes & Trails will be at Entry M.

We do! Learn more about our accessible (ADA) information here!

Yes! To inquire about a spot for the upcoming race weekend, call 866.408.RACE (7223). For more information on camping maps, rules and regulations, and RV services, please click here.

If you have applied for -- and have been approved to receive -- official race credentials, you can pick them up at the Credential Office at the Avondale Visitor and Conference Center at (11490 W. Civic Center Dr. Avondale, AZ 85323). Your photo ID will be required to retrieve your credentials.

The ticket office at the Phoenix Raceway Administration Office is open from 8 a.m. to 5 p.m. local time, Monday through Friday.

During race weekend tickets can be purchased at-track at the Ticket Office at Gates 3. The ticket office is open when gates open until approximately halfway through each day's race. Hours are subject to change, so please call the ticket office at 866.408.RACE (7223) to verify hours on race weekends.

Tickets and Infield Passes are all Digital and can be accessed by logging into your Account Manager or through the NASCAR tracks App.

For digital assistance or questions on race weekend, please visit the Ticket Office located at Gate 3.

For more info please visit the Ticket Delivery Page

Phoenix Raceway (track) is located at the following address:
7602 Jimmie Johnson Dr.
Avondale, AZ 85323

The track is approximately six miles south of Interstate 10 at Exit 131. It's located just south of the corner of Avondale Blvd. and Southern Rd. You can receive traveler information from the Arizona Department of Transportation by calling 511 or visiting az511.com.

Click HERE for WAZE Directions.

Phoenix Raceway has numerous souvenir stands throughout the track offering collectibles, apparel, and more. These stands feature merchandise from all of the top NASCAR Cup Series, NASCAR Xfinity Series, and NASCAR Craftsman Truck Series drivers and teams. Find merchandise for your favorite driver or team at the Merchandise Haulers inside the gates on the Midway during NASCAR Race Weekends.

ARE SOUVENIR PROGRAMS AVAILABLE?

Yes! Race weekend programs are packed with information and original articles about the featured races. The cost of a souvenir program varies from race weekend to race weekend. Program kiosks are located throughout the Midway.

Phoenix Raceway’s track public address system is simulcast on 88.5 MHz FM. This can be tuned in with any standard FM radio/headset.

Tickets purchased through any channel other than the main track ticket office are not covered under the Weather Protection Program. Only regular grandstand tickets for a postponed NASCAR event purchased directly from the track are eligible for an exchange under this policy.

GRANDSTANDS

Permitted items include:

• A maximum of two (2) bags per person are allowed through admission gates.
  • Backpacks, diaper bags, clutch bags and fanny packs are permitted as long as they do not exceed a maximum size of 18”x18”x14”
  • One soft-sided cooler per person (maximum size of 14"x14"x14" - may contain ice)
  • A combination of any of the above mentioned items will be allowed with the exception of the soft sided coolers which will be limited to one cooler per guest
• Sunscreen, sunblock, hand sanitizer, and bug spray (aerosol, gel or liquid forms)
• Pre-packaged and sealed food and beverage items in asoft sided cooler (alcohol and glass are PROHIBITED)
• Ice
• Insulated cups - NO LIQUID INSIDE (maximum size of 64 oz)
  • Water refilling stations at the gates.
• Cameras, binoculars, scanners and headsets that can be worn over the neck, belt, or carried inside of one of the bags
• iPads, tablets and laptop computers
• Seat cushions without metal components
• Cigarettes and lighters
• Service animals
• Nationality flags attached to a pencil-sized wooden stick. Flags may not obstruct another fan's view of the racing action

Prohibited items include:

• Foam or hard-sided coolers regardless of size
• Weapons (any firearms, knives, etc.) and all other items restricted by Local, State or Federal law. This includes pocket knives.
• Displays of the confederate flag
• Fireworks
• Glass or ceramic of any kind
• Alcoholic Beverages
• Dry ice
• Any bags, backpacks or containers that are larger than the allowable size
• Laser pointers
• Noise makers and air horns
• Aerosol cans (with the exception of sunscreen, sun block, hand sanitizer, and bug spray)
• Selfie sticks
• Tripods and monopods that are either solid or collapsible
• Illegal substances of any kind
• Seat cushions with metal components
• Collapsible chairs
• Wagons
• Unmanned Aerial Vehicles (UAVs), also known as drones
• Frisbees, balloons, beach balls or any other projectile
• Skateboards, hover boards, roller skates, scooters and bicycles
• Obscene or indecent clothing

Any other items deemed inappropriate or unsafe may be refused at the discretion of security and management. These items are subject to change without notice. There are no provisions for checking and holding items deemed restricted. Restricted items may not be left at or around the gates. Items left unattended will be removed and discarded.

For information regarding our new ticket delivery policies, please view here.

WE ARE GOING CASHLESS AT TRACK! This creates a contactless interaction that is both simple and safe for everyone!

For life-threatening emergencies call 911. There also will be uniformed law enforcement officers, medical teams, and guest services representatives (wearing a red vest or a blue vest) positioned throughout the facility to assist you if your situation does not require an immediate emergency response.

FIRST AID STATIONS

There are three first aid locations inside the grandstand gates. Located in section 117 and 148 on level 3 on the grandstands. Additionally, there is a location in the infield.  These facilities are open to the public when gates open each day, one-hour post-race. Care center outside gate 5 is open 24-hours throughout the race weekend, beginning Friday at 8 a.m. through Monday at 6 a.m.

All first aid locations provide all levels of pre-hospital medical care, from basic first aid to advanced cardiac and trauma life support.

NON-EMERGENCY SITUATIONS

For non-emergency related event operation needs call 623.772.2027 or send a text message to 627227.

1. Type PHXFAN
2. Add a space
3. Type in your issue or need, along with your location
4. Press send

PLEASE NOTE: Standard text rates apply

Smoking is not permitted in the grandstands, elevators/escalators, concourse area or within 20’ of any doorways.

We recognize pets are like family and want to make your visit to our Raceway the best ever. Since we do have many responsible fans and pet owners, we allow pets in our camping areas.

To make sure we are offering all of our guests the best experience we ask pet owners to follow these policies. If at any time these policies are not adhered to, we will request your pet to be boarded immediately.

• All pets must stay within your assigned camping spot; please be careful walking pets along roadways.
• Owners are responsible for cleaning up after their pets and must dispose of their waste properly.
• Pets must be kept on a leash at all times.
• Please respect your neighbors.
• Excessive barking or aggressiveness is not permitted.
• Pets are not allowed through the grandstand gates unless they are a service animal.

SERVICE ANIMALS:

• The Raceway recognizes the importance of service animals in assisting guests with visual and other impairments.
• These animals are welcomed throughout the property, but must remain leashed and harnessed at all times.
• Guests are required to bring their own pet waste disposal bags.
• Guests who bring service animals may request wheelchair seating to accommodate the service animals safely and comfortably.

TO ENSURE A SAFE, COMFORTABLE AND ENJOYABLE EXPERIENCE FOR ALL GUESTS AT PHOENIX RACEWAY, THE FOLLOWING CODE OF CONDUCT HAS BEEN ESTABLISHED:

• Show respect to all guests, Raceway employees and their property
• Comply with all local, state and federal law while on the Raceway property
• Displays of the confederate flag will not be allowed
• Smoking is not permitted in the grandstands, elevators/escalators, concourse area or within 20’ of any doorways.
• Comply with all parking, camping and RV published rules
• Follow all instructions of Raceway personnel
• All persons entering the Raceway are subject to reasonable search to protect the safety of the public and to ensure compliance with this Code of Conduct
• Items intended for sale or trade may not be brought onto Raceway property, including the parking lots, without a written agreement with the Raceway

REFRAIN FROM:

• Sitting in a reserved grandstand seat without the appropriate ticket
• Unruly, disruptive, verbally abusive, threatening or illegal behavior
• Foul, abusive or obscene language, gestures, acts, signs or their display on clothing
• Throwing objects within the grandstands or onto the racing surface
• Possession inside the track grounds of items not allowed for gate entry
• Intoxication to the point of impairment or resulting in irresponsible behavior risking yourself or other guests
• Fighting, taunting, harassing or threatening other guests, displaying signage or flags that impedes sightlines, the event broadcast or on-track competition or contains inappropriate, controversial, prejudicial, obscene or offensive symbols, slogans, language or imagery
• Attempting to interfere with on-track competition

The unauthorized resale of tickets in, on or around the Raceway property is not permitted under any circumstances. Persons caught selling tickets in violation may have their tickets and their right to future tickets to the Raceway revoked. To avoid using counterfeit or stolen tickets, please purchase tickets through authorized Raceway ticket outlets only.

Phoenix Raceway management reserves the right to amend these items and has final determination in what is included in each. Guests are responsible for their own behavior and the behavior of guests who they have provided admissions to. If Raceway staff or Law Enforcement personnel need to respond to and intervene on any of the above prohibited behaviors, those found to be in violation of this Code of Conduct may be subject to ejection without refund. Violations may result in the loss ticket renewal privileges to future events and/or arrest.

With your help, every guest will have a positive and memorable experience while visiting Phoenix Raceway.

Please place your trash in the can provided near your campsite, Each trash can will be emptied every morning.

Suburban Propane, an Official Partner of Phoenix Raceway and NASCAR, will provide convenient on-site propane-filling services ensuring campers stay fueled throughout race weekends.

For more information about propane services, please get in touch with 801-247-7852.

Got RV troubles? Avoid long wait times at a dealership. Campers Inn Mobile RV Medics brings expert repairs and maintenance right to you at the race track. We can fix most issues onsite, except for chassis repairs.

✅ Electrical & Plumbing Repairs

✅ AC & Heating Service

✅ Roof Sealing & Leak Fixes

✅ Appliance Repair

✅ Routine Maintenance & Inspections

✅ Essential Camping Supplies Serving Phoenix Raceway

📞 Call/Text: 843-360-3564 Campers Inn Mobile RV Medics is here to keep you camping. It’s what we do! We carry a variety of service parts for your RV, but to ensure we have exactly what you need, contact us in advance! This way, we can get you fixed up on the spot!

For life-threatening emergencies call 911. There also will be uniformed law enforcement officers, medical teams, and guest services representatives (wearing a red vest or blue vest) positioned throughout the facility to assist you if your situation does not require immediate emergency response.

WHAT TO BRING WITH YOU!

1. The biggest must-have of all // bug spray! Whether you‘re camping outside places like Bristol Motor Speedway, Pocono Raceway, or Talladega Superspeedway, always make sure to pack bug spray to shoo away pests like mosquitos, bees, wasps, and especially ants! Don‘t forget: pests love camping, too! They consider it an all-you-can-eat buffet, be it your food or, in the case of “skeeters,” your blood. Keep a can of bug spray in your bag, and don‘t forget the suntan lotion.

2. Practice makes perfect // If you‘re a camping newbie, DO NOT wait until you get to your campsite to figure out how to pitch your tent. Even if the instructions say you can be in business in five minutes or less, don‘t believe it if you have zero prior experience. Make several practice runs while still at home on learning a quick, efficient way to erect and take down your new tent. Also, put silicone treatment on both the inside and outside of your tent to make sure it‘s as waterproof as possible.

3. It‘s all about location, location, location // Make sure you pitch your tent on as level ground as you can find, and bring along two tarps or indoor/outdoor rugs, one that can essentially serve as your “living room” outside the tent, and another tarp for the interior of the tent to rest your sleeping bags upon and stay clean and dry. Lastly, if you can camp in locations that offer amenities including hot showers, clean restrooms, and some that even offer Wi-Fi connections, you‘ll have nearly all the comforts of home.

4. Getting a charge out of life, Part 1 // Don‘t forget a portable battery-powered radio — preferably one that includes a weather band (and alarm for approaching bad weather alerts) — and plenty of batteries. A radio not only keeps you connected with the news of the world and Motor Racing Network‘s or Performance Racing Network‘s broadcasts of NASCAR races, but it also keeps you informed of the weather in your immediate area. If a storm front is moving in, a radio will help you prepare for what‘s to come, as well as allow time to seek shelter, if need be. Also, make sure you have at least a couple of flashlights (again, with plenty of backup battery power) or lanterns to show you the way in the darkness. One clever amenity we‘ve seen numerous campers use is to hang glow sticks to give a more comforting ambient light atmosphere around the campsite.

5. Getting a charge out of life, Part 2 // Be it talking, texting, checking email and social media, surfing the web, or playing games, we love our cell phones. Unfortunately, the more we use our phones, the quicker the battery life dries up. Our best suggestion: invest in not one but two portable phone battery chargers. And like your phone, make sure they‘re fully charged before you leave home because it‘s easy to forget there isn‘t a wall plug or power strip that‘s accessible when you‘re in your tent.

6. Pack extra food and snacks (and ice!) // Your campsite menu plans are only limited by your imagination, from simple staples such as hamburgers and hot dogs, up to ribs, steaks, chicken, and more. Always bring more than enough non-perishables (aka canned food) in case you wind up staying an extra day or two, plus plenty of chips and other snacks to nibble on when you get the munchies (but be careful about leaving candy around, as the ants will descend upon you quicker than a mid-winter blizzard), plus plenty of water and other liquids to remain hydrated. Don‘t forget your cooler and lots of ice (or ice substitutes such as freeze packs and the like) to keep drinks, meats, and other perishables cool and prevent spoilage. And bring several rolls of paper towels.

7. Pack extra clothes and blankets // Even if you camp for just one night, make sure to have plenty of blankets, pillows, and extra dry clothes (including a jacket) in case you get stuck in the middle of a monsoon, your tent leaks or the 90-degree mid-afternoon temperature suddenly drops to 40 degrees at night, particularly in some of the more hilly areas near tracks such as Pocono, Bristol, and New Hampshire. And don‘t forget one folding chair apiece for everyone in your camping party.

8. Bring extra cash, just in case // Even if you‘re the most prepared camper in the world, there‘s always the chance of unexpected expenses that can occur at the worst of times. Plus, what‘s going camping if you can‘t bring home a few racing souvenirs from the track, right? One key tip: if you take extra cash, make sure it‘s in your wallet only and that the wallet never leaves your sight or possession.

9. If possible, keep your vehicle close by // Unless you‘re in a motor home or trailer, having your vehicle parked close by allows an element of enhanced safety from both stormy weathers as well as if a local bear or other wildlife wanders into your campsite (which admittedly is rare). And if your sleeping bag proves too hard to get some decent sleep, there‘s always the comfort of your car or truck to get some zzzzzs.

10. Don‘t be a litter bug // Bring plenty of garbage bags to clean up after yourself. Leave your campsite as you found it: clean! One other important thing: make sure that if you built one, your campfire is completely extinguished before you leave. To paraphrase a line from Smokey The Bear, only YOU can prevent campsite fires!

Oh yes, one more thing — and perhaps the most important thing to pack of all: don‘t forget your race tickets!

NASCAR and Phoenix Raceway officials will exhaust all efforts to ensure scheduled events take place on the originally scheduled day. In the event of inclement weather that causes a race to be postponed to a later date, the Weather Protection Program offers fans the opportunity to exchange their unused Grandstand tickets from the postponed race for any race of the same type at any NASCAR property in the next year.

The Weather Protection Program applies to regular grandstand tickets for all NASCAR Craftsman Truck Series, NASCAR Xfinity Series and NASCAR Cup Series races at any participating venue that is postponed and rescheduled to a different date due to inclement weather. Fan(s) may exchange regular grandstand tickets that were not used on the rescheduled date for a future NASCAR race at an approved property. Unused regular grandstand tickets may be exchanged for a same-series grandstand ticket of equal or lesser value on a ticket-by-ticket basis based on event and seating location availability at the time of redemption. Complete the request form below or contact the track ticket office to inquire about eligibility and exchanging your ticket (ticket form will be posted only when inclement weather occurs).

• Darlington Raceway
• Daytona International Speedway*
• Homestead-Miami Speedway
• Phoenix Raceway*
• Kansas Speedway
• Martinsville Speedway
• Michigan International Speedway
• NASCAR Chicago Street Race
• Richmond Raceway
• Talladega Superspeedway
• Watkins Glen International

*Fans may exchange tickets for any NASCAR event with the exception of the DAYTONA 500 at Daytona International Speedway and NASCAR Cup Series Championship at Phoenix Raceway. Only tickets for the DAYTONA 500 or NASCAR Cup Series Championship event may exchange into the same event following year. I.E. if the DAYTONA 500 is postponed, DAYTONA 500 ticket holders may exchange their tickets for any participating event or the following year's DAYTONA 500.

Nothing. The protection is free for all customers with a paid regular NASCAR grandstand ticket at any of the 12 venues listed.

Our phone number is 866.408.7223.

Eligible regular grandstand tickets may be exchanged for any participating venue’s future NASCAR race within one (1) year of the original event date or for the same race the following year, excluding the Daytona 500. Only current Daytona 500 tickets can be redeemed for the next year’s Daytona 500. Eligible tickets must be redeemed within 60 days of completion of the postponed event. Regular grandstand tickets may only be exchanged for the same race series as the postponed event. If eligible regular grandstand tickets are not redeemed during the allotted timeframe set forth, the exchange opportunity will expire.

Only regular grandstand tickets purchased directly from a participating venue are eligible for an exchange under this policy. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Patrons should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.

Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Contact the track ticket office to inquire about the eligibility of your grandstand ticket(s).

The Weather Protection Program only covers regular grandstand tickets.

No. Cash refunds will not be issued. This policy allows regular grandstand tickets to be exchanged for future NASCAR races at any participating venue listed.

The Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date. Delayed races regardless of the length of delay including if the event completes after 11:59PM would not be eligible.

Tickets and Infield Passes are all Digital and can be accessed by logging into your Account Manager or through the NASCAR tracks App.

For digital assistance or questions on race weekend, please visit the Ticket Office located at Gate 3.

For more info please visit the Ticket Delivery Page

The Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body.

The ARCA Menards Series is NOT covered under our Weather Protection Program. If in the incident that the ARCA Menards Series race were to get postponed, guests would have the option to attend the postponed event - guests would need to bring their ticket from the previously scheduled event. If unable to attend the postponed event, no account credits or refunds would be issued.