FAQS

WHERE AND HOW CAN I PURCHASE TICKETS?

To purchase tickets in-person visit the Phoenix Raceway Ticket Office (open Monday-Friday, 8 a.m.-5 p.m. MST, closed holidays) located at 125 S. Avondale Blvd., Suite 200, Avondale, AZ 85323. To purchase tickets over the phone, call the Phoenix Raceway Ticket Office at 866-408-RACE (7223). To buy tickets online, click here.

IS GENERAL ADMISSION SEATING AVAILABLE? WHAT IS THE HILLSIDE?

Yes! Phoenix Raceway Hillside general admission seating is available Sunday of race weekend. It is recommended that guests who purchase Hillside tickets bring a chair or blanket to sit on, as there are no actual seats on the hill. Entrances for the Hillside are located at Gate 9 and Gate 11. Full-size coolers are allowed on the hill but cannot contain glass containers or alcoholic beverages. Food and portable toilets are located nearby. Hillside tickets may include admission through the reserved grandstand gates (Gates 2-5) for access to the Midway. For accessible seating please call the Phoenix Raceway ticket office at 866-408-RACE (7223) or click here.

HOW DO I GET INTO THE PIT AND/OR GARAGE VIEWING AREA FOR THE NASCAR RACES?

The INfield Pass is required for any fan to enter the pit area. Fans with an INfield wristband have access to the fan side of the garages. You may purchase access to The INfield by calling 866-408-RACE (7223) or by clicking here.

Pit availability depends on the on-track activity schedule. Smoking and alcoholic beverages are prohibited on pit road at all times. Guests must be mindful of security and NASCAR officials while on pit road. The Infield Pass access depends on the specific event weekend. Per NASCAR, Minors (17 and under) admitted in the Pit area on Sunday only and must be accompanied by an adult or legal guardian.

On Sunday, The INfield allows access to pit road and the area around the Pre-Race Stage. Access to pit road, excluding direct access to the race cars, is allowed up to 1 hour before the start of the race.

NASCAR controls garage access on their race weekends, meaning Phoenix Raceway does not sell garage passes.

ARE THERE RV ACCOMMODATIONS? HOW DO I GET A SPOT?

Yes! To inquire about a spot for the upcoming race weekend, call 866-408-RACE (7223). For more information on camping maps, rules and regulations, and RV services, please click here.

CAN I BRING KIDS 17 & UNDER TO THE RACES?

Yes! Kids 17 & under are required to have tickets each day in the grandstands. Kids 12 and younger will enjoy free admission on the Hillside when accompanied by a ticket-holding adult. To learn more about junior pricing on tickets and INfield access or free tickets on Friday & Saturday, call the Phoenix Raceway Ticket Office at 866-408-RACE (7223).

WHAT HAPPENS IF THERE'S A WEATHER DELAY?

NASCAR and Phoenix Raceway officials will exhaust all efforts to ensure scheduled events take place on the originally scheduled day. In the event of inclement weather that causes a race to be postponed to a later date, the Weather Protection Program offers fans the opportunity to exchange their unused Grandstand tickets from the postponed race for any race of the same type at any NASCAR property in the next year. Please visit our Weather Protection Program FAQs for full details or to submit a ticket exchange request.

WHERE CAN I PICK UP CREDENTIALS?

If you have applied for -- and have been approved to receive -- official race credentials, you can pick them up at the Credential Office at the Phoenix Raceway administration office (125 S Avondale Blvd, Suite 200, Avondale AZ 85323). Your photo ID will be required to retrieve your credentials. Note: You cannot pick up credentials for anyone other than yourself.

JOYRIDE GOLF CART TRANSPORTATION

Information for 2021 coming soon.

PUBLIC ADDRESS SYSTEM SIMULCASTED AT THE TRACK?

Phoenix Raceway’s track public address system is simulcast on 88.5 MHz FM. This can be tuned in with any standard FM radio/headset.

DOES PHOENIX RACEWAY HAVE A WILL CALL WINDOW?

Yes! "Will Call" is for tickets purchased/paid for in advance but not received before the race. The Will Call window is located at the Gate 3 ticket office and opens on Friday of the race weekend. A photo ID is required to pick up tickets at Will Call and only the person whose name appears on the ticket account may pick up the tickets.

HAVE CAMPING, HOSPITLITY WITH PARKING, OR TICKETS WITH PARKING PASS?

Your Will Call pick-up location will be at the Phoenix Raceway administration office (125 S Avondale Blvd, Suite 200, Avondale AZ 85323).

WHAT SHOULD I DO IN CASE OF AN EMERGENCY AT THE TRACK DURING RACE WEEKEND?

For life-threatening emergencies call 911. There also will be uniformed law enforcement officers, medical teams, and guest services representatives (wearing a red vest or a blue vest) positioned throughout the facility to assist you if your situation does not require an immediate emergency response.

For non-emergency related guest service needs call 623-772-2027 or send a text message to 69050.

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WHERE ARE FIRST AID STATIONS LOCATED?

There are three first aid locations inside the grandstand gates. Located in section 117 and 148 on level 3 on the grandstands. Additionally, there is a location in The INfield.  These facilities are open to the public when gates open each day, one-hour post-race. Care center outside gate 5 is open 24-hours throughout the race weekend, beginning Friday at 8 a.m. through Monday at 6 a.m.

All first aid locations provide all levels of pre-hospital medical care, from basic first aid to advanced cardiac and trauma life support.

WHERE CAN I GET PHOENIX RACEWAY SOUVENIRS?

Phoenix Raceway has numerous souvenir stands throughout the track offering collectibles, apparel, and more. These stands feature merchandise from all of the top NASCAR Cup Series, NASCAR Xfinity Series, and NASCAR Camping World Truck Series drivers and teams. Find merchandise for your favorite driver or team at the Merchandise Haulers inside the gates on the Midway during NASCAR Race Weekends.

ARE SOUVENIR PROGRAMS AVAILABLE?

Yes! Race weekend programs are packed with information and original articles about the featured races. The cost of a souvenir program varies from race weekend to race weekend. Program kiosks are located throughout the Midway.

DOES PHOENIX RACEWAY WORK WITH ANY AMBASSADOR PROGRAMS?

We do! Pollen is an approved ambassador program operator for Phoenix Raceway.

WHAT ARE THE PHOENIX RACEWAY TICKET OFFICE'S HOURS?

The ticket office at the Phoenix Raceway Administration Office is open from 8 a.m. to 5 p.m. local time, Monday through Friday.

During race weekend tickets can be purchased at-track at the Ticket Office at Gates 3. The ticket office is open when gates open until approximately halfway through each day's race. Hours are subject to change, so please call the ticket office at 866-408-RACE (7223) to verify hours on race weekends.

DO YOU OFFER ADA PARKING OR INFORMATION?

We do! Learn more about our accessible (ADA) information here!

WHAT'S THE BEST WAY TO GET TO THE TRACK?

Phoenix Raceway (track) is located at the following address:
7602 Jimmie Johnson Dr.
Avondale, AZ 85323

The track is approximately six miles south of Interstate 10 at Exit 131. It's located just south of the corner of Avondale Blvd. and Southern Rd. You can receive traveler information from the Arizona Department of Transportation by calling 511 or visiting az511.com.