Weather Protection Program FAQs

Don't let the weather keep you from the race! 

The Weather Protection Program offers fans the opportunity to exchange their unused Grandstand tickets from any postponed race at one of our properties for tickets to another race any time in the next year. No cost, no advance paperwork—the policy automatically comes with tickets purchased from any participating track.



WHAT IS THE NASCAR EVENT POLICY FOR INCLEMENT WEATHER?

The Weather Protection Program applies to regular grandstand tickets for all NASCAR Camping World Truck Series, NASCAR Xfinity Series and NASCAR Cup Series races at any participating venue that is postponed and rescheduled to a different date due to inclement weather. Fan(s) may exchange regular grandstand tickets that were not used on the rescheduled date for a future NASCAR race at an approved property. Unused regular grandstand tickets may be exchanged for a same-series grandstand ticket of equal or lesser value on a ticket-by-ticket basis based on event and seating location availability at the time of redemption. Complete the request form below or contact the track ticket office to inquire about eligibility and exchanging your ticket.

WHICH TRACKS ARE PART OF THE WEATHER PROTECTION PROGRAM?
  • Auto Club Speedway
  • Darlington Raceway
  • Daytona International Speedway*
  • Homestead-Miami Speedway
  • Phoenix Raceway
  • Kansas Speedway
  • Martinsville Speedway
  • Michigan International Speedway
  • Richmond Raceway
  • Talladega Superspeedway
  • Watkins Glen International

*Fans may exchange tickets for any NASCAR event at Daytona International Speedway with the exception of the Daytona 500. If the Daytona 500 is postponed, Daytona 500 ticketholders may exchange their tickets for any approved event or the following year’s Daytona 500 event.

HOW MUCH DOES THE WEATHER PROTECTION PROGRAM COST?

Nothing. The protection is free for all customers with a paid regular NASCAR grandstand ticket at any of the 12 venues listed.

HOW DO I EXCHANGE MY TICKET(S) FOR A FUTURE RACE EVENT IF MY RACE IS POSTPONED?

Upon completion of the rescheduled event, the accountholder has 60 days to contact the ticket office at the venue where the race event was postponed by completing the website request form below. If requesting events that happen within the 60-day period all requests must be made prior to event weekend. A ticket agent will assist you with the exchange process for a regular grandstand ticket for a future NASCAR event at any of the 12 venues listed.

FOR WHAT FUTURE EVENTS CAN I EXCHANGE UNUSED TICKETS?

Eligible regular grandstand tickets may be exchanged for any participating venue’s future NASCAR race within one (1) year of the original event date or for the same race the following year, excluding the Daytona 500. Only current Daytona 500 tickets can be redeemed for the next year’s Daytona 500. Eligible tickets must be redeemed within 60 days of completion of the postponed event. Regular grandstand tickets may only be exchanged for the same race series as the postponed event. If eligible regular grandstand tickets are not redeemed during the allotted timeframe set forth, the exchange opportunity will expire.

WHAT TICKETS ARE ELIGIBLE UNDER THIS POLICY?

Only regular grandstand tickets purchased directly from a participating venue are eligible for an exchange under this policy. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Patrons should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.

WHAT IF I USED SOME OF MY TICKETS FOR THE RESCHEDULED EVENT BUT NOT ALL OF THEM?

Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Contact the track ticket office to inquire about the eligibility of your grandstand ticket(s).

WHAT ABOUT OTHER PURCHASED ITEMS SUCH AS PARKING, CAMPING, PIT OR FAN ZONE PASSES, ETC.?

The Weather Protection Program only covers regular grandstand tickets.

CAN I GET A CASH REFUND FOR MY TICKETS?

No. Cash refunds will not be issued. This policy allows regular grandstand tickets to be exchanged for future NASCAR races at any participating venue listed.

WHAT IF THE EVENT IS DELAYED?

The Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date. Delayed races regardless of the length of delay including if the event completes after 11:59PM would not be eligible.

DOES PHOENIX RACEWAY HAVE A WILL CALL WINDOW?

Yes! "Will Call" is for tickets purchased/paid for in advance but not received before the race. The Will Call window is located at the Gate 3 ticket office and opens on Friday of the race weekend. A photo ID is required to pick up tickets at Will Call and only the person whose name appears on the ticket account may pick up the tickets.

WHAT IF THE EVENT IS SHORTENED DUE TO WEATHER?

The Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body.




2021 Weather Protection Program Request - Phoenix Raceway 

We are not currently accepting ticket exchange requests. Should a race postponement due to weather occur, exchange requests may be submitted once the official announcement has been made.