WEATHER FAQ
WEATHER PROTECTION PROGRAM FAQs
NASCAR and Phoenix Raceway officials will exhaust all efforts to ensure scheduled events take place on the originally scheduled day. In the event of inclement weather that causes a race to be postponed to a later date, the Weather Protection Program offers fans the opportunity to exchange their unused Grandstand tickets from the postponed race for any race of the same type at any NASCAR property in the next year.
The Weather Protection Program applies to regular grandstand tickets for all NASCAR Craftsman Truck Series, NASCAR Xfinity Series and NASCAR Cup Series races at any participating venue that is postponed and rescheduled to a different date due to inclement weather. Fan(s) may exchange regular grandstand tickets that were not used on the rescheduled date for a future NASCAR race at an approved property. Unused regular grandstand tickets may be exchanged for a same-series grandstand ticket of equal or lesser value on a ticket-by-ticket basis based on event and seating location availability at the time of redemption. Complete the request form below or contact the track ticket office to inquire about eligibility and exchanging your ticket (ticket form will be posted only when inclement weather occurs).
- Darlington Raceway
- Daytona International Speedway*
- Homestead-Miami Speedway
- Phoenix Raceway*
- Kansas Speedway
- Martinsville Speedway
- Michigan International Speedway
- NASCAR Chicago Street Race
- Richmond Raceway
- Talladega Superspeedway
- Watkins Glen International
*Fans may exchange tickets for any NASCAR event with the exception of the DAYTONA 500 at Daytona International Speedway and NASCAR Cup Series Championship at Phoenix Raceway. Only tickets for the DAYTONA 500 or NASCAR Cup Series Championship event may exchange into the same event following year. I.E. if the DAYTONA 500 is postponed, DAYTONA 500 ticket holders may exchange their tickets for any participating event or the following year's DAYTONA 500.
Nothing. The protection is free for all customers with a paid regular NASCAR grandstand ticket at any of the 12 venues listed.
Upon completion of the rescheduled event, the accountholder has 60 days to contact the ticket office at the venue where the race event was postponed by completing the website request form below. If requesting events that happen within the 60-day period all requests must be made prior to event weekend. A ticket agent will assist you with the exchange process for a regular grandstand ticket for a future NASCAR event at any of the 12 venues listed.
Our phone number is 866.408.7223.
Eligible regular grandstand tickets may be exchanged for any participating venue’s future NASCAR race within one (1) year of the original event date or for the same race the following year, excluding the Daytona 500. Only current Daytona 500 tickets can be redeemed for the next year’s Daytona 500. Eligible tickets must be redeemed within 60 days of completion of the postponed event. Regular grandstand tickets may only be exchanged for the same race series as the postponed event. If eligible regular grandstand tickets are not redeemed during the allotted timeframe set forth, the exchange opportunity will expire.
Only regular grandstand tickets purchased directly from a participating venue are eligible for an exchange under this policy. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Patrons should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.
Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Contact the track ticket office to inquire about the eligibility of your grandstand ticket(s).
The Weather Protection Program only covers regular grandstand tickets.
No. Cash refunds will not be issued. This policy allows regular grandstand tickets to be exchanged for future NASCAR races at any participating venue listed.
The Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date. Delayed races regardless of the length of delay including if the event completes after 11:59PM would not be eligible.
Tickets and Infield Passes are all Digital and can be accessed by logging into your Account Manager or through the NASCAR tracks App.
For digital assistance or questions on race weekend, please visit the Ticket Office located at Gate 3.
For more info please visit the Ticket Delivery Page
The Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body.
The ARCA Menards Series is NOT covered under our Weather Protection Program. If in the incident that the ARCA Menards Series race were to get postponed, guests would have the option to attend the postponed event - guests would need to bring their ticket from the previously scheduled event. If unable to attend the postponed event, no account credits or refunds would be issued.